SMS TERMS AND CONDITIONS
Effective Date: August 27, 2026
These SMS Terms and Conditions govern text message communications from Cellier Vitality House (“Cellier,” “we,” “us,” or “our”), located in New Canaan, Connecticut.
By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from Cellier Vitality House.
Your mobile number and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Acceptance of Terms
By accessing or using this website and any associated services, including SMS, MMS, or other messaging communications, you agree to these Terms and Conditions.
Participation in our SMS program is voluntary and is not a condition of purchasing services or becoming a member of Cellier Vitality House.
Types of SMS Messages You May Receive
If you opt in to receive text messages, Cellier Vitality House may send conversational and informational communications related to your interactions with us, including:
Appointment confirmations and reminders
Scheduling updates
Follow up wellness communications
Membership and service updates
Program information and announcements
Billing or account related communications
Responses to inquiries
Other information you have requested
Where required, additional consent will be obtained before promotional or marketing text messages are sent.
Message Frequency
Message frequency may vary depending on your interactions with Cellier and the services you receive.
You may receive up to 4 messages per week for appointment reminders, follow ups, service updates, account communications, or other requested information.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan.
Mobile carriers are not responsible for delayed or undelivered messages.
SMS services are supported by most major U.S. carriers but availability and delivery are not guaranteed
across all carriers, devices, or geographic areas.
How to Opt In
You may choose to receive SMS communications from Cellier Vitality House by:
Submitting an online form and selecting the SMS consent option
Checking the SMS consent box on an intake, membership, or appointment form
Providing consent through another method made available by Cellier
SMS consent options are voluntary and will not be selected on your behalf.
How to Opt Out
You may opt out of SMS communications at any time.
Reply STOP to any Cellier Vitality House text message to unsubscribe.
You may also contact Cellier directly and request removal from SMS communications.
After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.
Opting out of SMS communications does not prevent Cellier from contacting you through other permitted communication methods.
Getting Help
If you need assistance with our SMS program:
Reply HELP to any Cellier Vitality House text message or contact Cellier directly using the
contact information provided below.
Alternative Communication Options
Receiving SMS messages is optional.
If you prefer not to receive SMS communications, do not select the SMS consent option
on our website or forms.
You may contact Cellier using other available communication methods.
Standard SMS Disclosures
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Privacy and SMS Data
Your personal information, including your mobile telephone number, is handled in accordance
with our Privacy Policy.
Cellier does not sell or rent mobile telephone numbers or SMS consent information.
No mobile opt in or text message consent will be shared with third parties or affiliates.
Cellier may use service providers solely as necessary to operate and support our communications systems. These providers may process information on behalf of Cellier but are not permitted to use your SMS consent information for their own marketing or promotional purposes.
For additional information about how Cellier collects, uses, protects, and shares personal information,
please review our Privacy Policy.
Health Information and SMS Communications
Text messaging may not always provide a secure method for communicating sensitive medical or health information.
Please do not send highly sensitive medical information through SMS unless Cellier has specifically instructed you that the communication method is appropriate.
Text messaging should not be used for urgent medical concerns or emergencies.
If you are experiencing a medical emergency, call 911.
Age Requirement and Parental Consent
Cellier Vitality House services are generally intended for individuals eighteen (18) years of age or older.
Services for individuals under eighteen (18), if offered, require appropriate consent from a parent or legal guardian and must comply with applicable law and Cellier policies.
Certain treatments or services may not be available to minors.
Cellier reserves the right to determine whether a particular service is appropriate
for an individual based on medical, legal, safety, or other considerations.
Prohibited Use
You may not misuse Cellier's messaging services for unlawful, fraudulent, abusive,
deceptive, or unauthorized purposes.
Messaging services must not be used in violation of applicable federal or state law,
carrier requirements, CTIA guidelines, or other applicable messaging standards.
Cellier reserves the right to suspend or terminate messaging access when misuse or
noncompliance is identified.
Service Modifications and Termination
Cellier reserves the right to modify, suspend, or discontinue its SMS messaging program at any time.
We may also suspend or terminate access to SMS communications for misuse, noncompliance with these Terms, technical limitations, or other legitimate business or legal reasons.
Disclaimer and Limitation of Liability
SMS messaging services are provided on an “as available” basis.
Cellier cannot guarantee that messages will always be delivered, received on time, or remain uninterrupted.
To the extent permitted by applicable law, Cellier is not responsible for delays, delivery failures, carrier interruptions, device compatibility issues, or other circumstances outside our reasonable control.
Changes to These Terms
We may update these SMS Terms and Conditions periodically to reflect changes to our services, messaging practices, technology, or legal requirements.
When changes are made, the updated Effective Date will appear at the top of this page.
Contact Us
If you have questions about these SMS Terms and Conditions or would like assistance with SMS communications, please contact:
Cellier Vitality House
208 Elm Street, Suite B-2
New Canaan, CT 06840
t: 203-404-5509
Website: WWW.CELLIERHOUSE.COM